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Are Online Medical Certificates Legal in Australia?

26 Sep 2024

In Australia, online medical certificates have become a convenient and legally accepted way to validate a person's need for sick or carer's leave. These certificates are issued by healthcare professionals who are registered with the Australian Health Practitioner Regulation Agency (AHPRA), ensuring their acceptance by employers, schools, and other institutions.

What Is an Online Medical Certificate?

An online medical certificate is a document provided by a licensed healthcare practitioner that confirms a patient’s illness, injury, or need to care for a loved one. Just like certificates issued during face-to-face consultations, online medical certificates are recognised by Australian employers and educational institutions as valid proof of a person’s inability to work or attend school.

Who Can Issue Online Medical Certificates?

In Australia, only registered health practitioners, such as doctors or nurse practitioners, can issue a medical certificate. They must be registered with the Australian Health Practitioner Regulation Agency (AHPRA), ensuring that they have completed accredited medical training, are qualified, and are held to high standards of healthcare delivery. At Our Sage The medical certificate will be verified by a real Australian-registered GP or a registered nurse practitioner. Once verified, the medical certificate will be sent directly to your email within the hour.

During a telehealth consultation, the practitioner can assess your condition, offer medical advice, and potentially issue an online medical certificate. The certificate is sent directly to your registered email.

How to Obtain an Online Medical Certificate with Our Sage

1. Book in for a Medical Certificate via the Website or the Our Sage App

2. Speak to the registered health practitioner about your condition.

3. Once approved, receive your medical certificate to your phone via email.

Our Sage can provide medical certificates for work, school, childcare and university.

Legal Status of Online Medical Certificates in Australia

Online medical certificates are completely legal in Australia, provided they are issued by a registered medical practitioner. These certificates must comply with the guidelines set by Australian employment and medical standards, ensuring they contain all necessary information to be valid and accepted.

This information can include:

Health Practioner Information: The full name, registration number and provider number of the issuing doctor.

Signature: The certificate has been signed off by the health practioner.

Consultation Date : The date of the telehealth consultation, along with any relevant leave dates.

Do Medical Certificates Need to Specify the Illness?

In Australia, medical certificates do not need to detail the specific illness. A simple statement confirming that you are unfit for work or study for a specified period is generally sufficient.

How to verify if a medical certificate issued by Our Sage is genuine

If you are unsure if the medical certificate you have been provided has been issued by Our Sage, you can contact us here and attach the relevant medical certificate for the Our Sage team to validate.

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