5 Common Health Needs You Can Manage Over the Phone with Telehealth

1. Cold and Flu Symptoms

Got a sore throat, runny nose, or a persistent cough? Cold and flu symptoms are some of the most common reasons people use telehealth. A phone consult allows you to stay home and rest while a doctor provides advice on managing your symptoms and, if needed, issues a medical certificate for time off work or study.

2. Urinary Tract Infections (UTIs)

UTIs are uncomfortable and often come on suddenly. Instead of waiting for an in-person appointment, you can speak to a doctor over the phone who will assess your symptoms and, if appropriate, prescribe antibiotics. It’s fast, convenient, and means you can start treatment sooner.

3. Referrals – Including Sexual Health and Specialist Care

Whether you need a referral for STI screening, sexual health treatment, or to see a specialist at short notice, Our Sage can help. Our doctors can issue valid referrals over the phone — so you don’t miss out on important appointments or care.

4. Prescription Refills

Running low on your regular medication? Many prescriptions can be safely renewed with a quick phone consult. Our doctors can provide new or repeat scripts and send them directly to your preferred pharmacy or as an e-script to your phone.

5. Medical Certificates

If you’re too unwell to attend work or study, you may need a medical certificate. Our doctors can assess your situation over the phone and issue a certificate digitally, so you can focus on resting and recovering.