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5 Common Health Needs You Can Manage Over the Phone with Telehealth

21 May 2025

Not every health concern needs a trip to the doctor’s office. Thanks to telehealth, many everyday health issues can be handled quickly and easily over the phone. At Our Sage Telehealth, you can speak to an Australian doctor from the comfort of your home.

1. Cold and Flu Symptoms

Got a sore throat, runny nose, or a persistent cough? Cold and flu symptoms are some of the most common reasons people use telehealth. A phone consult allows you to stay home and rest while a doctor provides advice on managing your symptoms and, if needed, issues a medical certificate for time off work or study.

2. Urinary Tract Infections (UTIs)

UTIs are uncomfortable and often come on suddenly. Instead of waiting for an in-person appointment, you can speak to a doctor over the phone who will assess your symptoms and, if appropriate, prescribe antibiotics. It’s fast, convenient, and means you can start treatment sooner.

3. Referrals – Including Sexual Health and Specialist Care

Whether you need a referral for STI screening, sexual health treatment, or to see a specialist at short notice, Our Sage can help. Our doctors can issue valid referrals over the phone — so you don’t miss out on important appointments or care.

4. Prescription Refills

Running low on your regular medication? Many prescriptions can be safely renewed with a quick phone consult. Our doctors can provide new or repeat scripts and send them directly to your preferred pharmacy or as an e-script to your phone.

5. Medical Certificates

If you’re too unwell to attend work or study, you may need a medical certificate. Our doctors can assess your situation over the phone and issue a certificate digitally, so you can focus on resting and recovering.

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