How to Request a Repeat Prescription via Telehealth: A Guide to E-Script Repeats

How to Request a Repeat Prescription Online in 4 Steps

Requesting a repeat prescription through Our Sage Telehealth is straightforward and designed to fit seamlessly into your busy life. Here’s how to easily request a repeat prescription via our telehealth service.

1. Complete a script request via the Our Sage App or Our Sage website This is as simple as completing a handful of screening questions to request the medication you need. You can request an eScript repeat right here on our website, or through the Our Sage app, at a time that’s convenient for you.

Once you’ve submitted your request, the next step will be a telehealth consultation on the phone with one of our GPs.

2. Consultation and Assessment

During your telehealth appointment, you will speak to a healthcare provider who will review your medical history and current medications. They’ll assess whether it’s safe and appropriate to issue a repeat prescription. This consultation ensures that your treatment remains effective and tailored to your needs.

You can read more about how to effectively prepare for your telehealth consultation here.

3. Receive Your Repeat prescription

Once your prescription is approved, you’ll receive an e-script delivered straight to your device in our app, or to your nominated email address. This electronic script can be used at your local pharmacy, allowing you to pick up your medication at your convenience.

4. Follow-Up

At Our Sage, we understand that ongoing care is essential. If you need to speak to a GP for medical advice or to make a change to your medication, you can easily book a telehealth consult with an experienced GP via Our Sage. 

The Benefits of Telehealth for E-script Repeats

Telehealth has revolutionised the way we access healthcare, particularly for those living in rural or underserved areas. With Our Sage Telehealth, you can request repeat prescriptions without seeing a doctor in person, right from the comfort of your home — saving time and ensuring you continue your medication without interruption.

Choosing telehealth for your repeat prescriptions offers several key benefits including:

● Convenience

No need to travel or wait for an appointment at the doctor’s office. Request and receive your prescription from anywhere.

● Continuity of Medication

Continuously taking essential medication can help to reduce the risk of health complications.

● Accessibility

Particularly beneficial for those in rural areas, telehealth makes healthcare more accessible by removing geographical barriers.

Requesting a repeat prescription via telehealth with Our Sage is a simple, safe, and convenient way to ensure you continue your medication without disruption. With the added convenience of e-script repeats, you can pick up your medication from your local pharmacy or have it delivered to your door, making healthcare more accessible than ever.

If you need a repeat prescription, consider booking an online appointment with Our Sage Telehealth.

Frequently Asked Questions about E-script repeats

How do e-scripts work with repeats?

Repeat e-scripts effectively work in the same way as a regular script. However, e-scripts are issued to you electronically instead of on paper. If you need a new script rather than a repeat, you can do this through a doctor consult.

How do I access my prescription?

Prescriptions are sent via SMS as an e-script with a QR code and are generally received very quickly. eScripts are also stored in the 'eScript' section of the Our Sage app.

Am I guaranteed to get the prescription?

Prescribing any medication is at the discretion of the consulting Our Sage healthcare professional and is not guaranteed. The consulting healthcare professional will always act in the best interest of the patient and advise if an in-person consult is required. Our Sage healthcare professionals are unable to prescribe controlled, addictive, Schedule 8 / Schedule 4D Streamlined Authority medications.